International Customer Day Regardless of the products or services you offer, your company would not exist without its customers. The truth is that no business could survive without its customers, whether we're talking about those who frequent malls on a regular basis or those who prefer to shop online.
They are the ones who not only pay you for what you provide but also do a lot of your advertising. Remember: Your satisfied customers do you favors like this every day, and no celebrity paid thousands or even millions of dollars to say he or she loves a particular product could ever convince your stubborn but lovable grandparents to buy an item as well as you can. That's why it's so important to show them how much you appreciate them!
The purpose of International Client's Day was to express your gratitude to all of your customers for choosing your business. Therefore, what are you awaiting? It is time to honor them!
History of International Client's Day In 2010, Klaipda, Lithuania, came up with the idea of creating a holiday to honor customers all over the world and the contributions they make to businesses of all sizes, from multinational corporations to small convenience stores. Someone finally said, "Why not acknowledge our clients?" at various points. Because, after all, customers are the foundation of every business, March 19 marked the first International Client's Day.
International Client's Day was quickly reported in a number of Lithuanian newspapers and added to the calendar permanently, it appeared, all at once. International Client's Day has only grown in popularity since then. It went completely viral in 2012 because businesses from all over the world used it to thank their customers.
In 2013, Client's Day was implemented by a number of Lithuanian businesses and praised by the president of Lithuania. Since then, it has also spread to Russia.
How to Celebrate International Clients Day If your business is of any size, International Clients Day is the ideal time to show your appreciation to your customers. But don't worry—it doesn't have to be anything extravagant because not everyone can afford to invest a lot of time or money in such endeavors.
As always, it's the thought that counts, so gather your team to brainstorm ways to make your customers feel special. Are you a bakery? On International Client's Day, you might want to think about giving each visitor a cute little bag of cookies along with a note saying thanks.
If you own a beauty salon, you could give your customers a variety of beauty product samples or give each customer a free nail painting. These are things that won't break the bank but will definitely brighten the day of many others.
Also, isn't that what's really going on with this? If you don't get in touch with your customers on a regular basis, you might want to call them to express your gratitude for doing business with them. This kind of personal touch will be remembered for a long time.
Every year on March 19, the global business community observes International Client's Day. On this particular unofficial holiday, it is all about the client, as the name suggests. Customers, visitors, partners, and even online shoppers—essentially anyone who could be considered a "client"—are congratulated and thanked by numerous organizations worldwide.
History of International Client's Day: In 2010, employees at a company in Klaipda, Lithuania, were discussing ways to mark their anniversary. Considering how significant clients are to any business, they chose expressing gratefulness to their clients for their commemoration, just to presume that while odd, peculiar, and tremendously weird occasions could exist, the world essentially had nothing to praise the client.
They then considered, "Why not create one?" On March 19, 2010, the very first International Client's Day greetings and celebrations were sent out, and it was a big event. Newspapers reported on it, a new website was created specifically for this day, and this day was even included in the open calendar in Lithuania.
Each year, more businesses participated in these celebrations, to the point where, in 2013, International Client's Day became a major event for a number of major Lithuanian businesses, and the President of Lithuania even praised this festival. In the same year, Russia implemented this, and within a few years, international businesses included International Client's Day among their other special occasions. However, when and how did the practice of rewarding customer and client loyalty begin?
One theory holds that American retailers began giving customers copper tokens that could be exchanged for future purchases at the end of the 18th century. Copper was a popular idea when it first came out, but it was too expensive to distribute, so tokens slowly ran out.
However, the concept that loyalty programs serve as both marketing tools and a "thank you" to all customers has spread. As a way of saying "thank you" for buying their products, people started offering a variety of incentives. The "Betty Crocker Points Program," in which points could be exchanged for kitchenware, the frequent flier programs, which offered free flights after a certain number of miles flown, and numerous other examples stand out. In fact, all of these programs started tracking customer data, which was so uncommon in that era. Soon after, people started looking at customer trends to learn more about how people use products and services.
These loyalty programs have expanded to new heights thanks to the internet, social media, and technology. In order to provide better rewards, some brands have even formed strategic alliances with one another. Presently, there are customized compensates and customized encounters to thank the clients for their support of organizations. For 21st-century clients, significant signals have replaced attempted and-tried promoting motions. Public appreciation of customers is becoming a more common way for businesses to recognize the value they bring to the company.
The S&H Green Stamp Program, which encouraged customers to collect green stamps on S&H (or Sperry & Hutchinson Co.) products to redeem for future purchases, made the S&H company the largest purchaser of consumer products worldwide by the 1960s. The dates of International Client's Day are as follows: 1896 Winning Customers' Hearts (and Wallets)
2019
Nike Says a final farewell to Amazon
The American MNC needs to straightforwardly draw in with its clients, which it can do when it sells solely across its image outlets and not through outsider merchants.
2020 Let's Talk About Customer Expectations According to a report on customer expectations published by Gladly, a customer service platform, 68% of consumers abandon a brand when they feel undervalued and underappreciated.
2020 Customer Loyalty Program for Tourists The Maldives establishes Maldives Border Miles, a nation-wide tourism loyalty program that rewards visitors for staying in this archipelago; It is the world's first program of its kind.
Questions about International Customer Appreciation Day: Is there a National Customer Appreciation Day?
Yes, and it is celebrated on April 18 each year.
On March 19, which day is celebrated?
Let's Laugh Day, National Poultry Day, Saint Joseph's Day, and National Chocolate Caramel Day are all celebrated on March 19 in addition to International Client's Day.
Is there a new "customer-centric" day coming up?
Get to Know Your Customers Day, which is held annually on the third Thursday of January, April, July, and October, is a great way for businesses to get ready for International Client's Day.
Activities for International Clients' Day: Give clients presents If you have clients, what do you do for those who keep coming back? Naturally, provide them with exclusive rewards! On their birthday, give them special deals, discounts, and treats. You can even devise an individual incentive plan for each customer.
Send clients a message Sometimes, the smallest acts have the greatest impact, which is why it is more meaningful to send a personal message to the client in order to establish a successful partnership. Take some time to identify your loyal customers and send them a personal message of appreciation.
Make use of social media Regardless of which side you fall on—client or organization—give credit to today on social media. Spread the word about this day to local businesses and encourage more of your peers to participate. You never know, you might just make someone's day!
Fun Facts About International Client's Day: International Client's Day is the only holiday in the world devoted solely to clients. It is a holiday unlike any other.
Lithuanian and Russian celebrations In addition to local businesses, educational institutions, telecommunications providers, and government agencies play a significant role in the country where this holiday originated.
The distinction between a customer and a client According to various dictionaries, a customer purchases something from a location while a client pays for a service provided by a professional or organization.
Creating long-term customers Acquia, a global digital experience company, conducted a survey that revealed that brands can win the trust of 75% of consumers.
The American personal finance company The 21st-century reward SoFi was the first in the world to announce that it would convert reward points into cryptocurrency.
Why We Love International Client's Day: Business and clients go hand in hand. Clients are the foundation on which businesses are built, and it's heartwarming to see clients get what they deserve.
Clients are the best publicists
A devoted and cheerful client can accomplish for a business what no advertiser can make due. Organizations are able to come to this realization and take steps to ensure long-term customer satisfaction by celebrating International Client's Day.
People have fun on both sides of this scenario because clients receive fun and awesome rewards and businesses reap the benefits of those rewards. Gratitude can get very creative.
Some important FAQs:-
How do you impress a client?
It's All in Your Attitude. A positive attitude can make all the difference. Smile when you first meet the client, to let them know that you are happy to see them and excited about the prospect of working together. Make eye contact, give a firm handshake, and listen intently when the client is speaking with you.
What is the importance of customer day?
Customer Appreciation Day is an event that some organizations leverage to create as an excuse to shower their customers with appreciation and thank them for their loyal patronage and trust.
Why do we celebrate customers?
Celebrating customers can provide an exceptional experience to your customers which will help keep them satisfied, inspired and connected to your company all year long. And by showing appreciation for members of your community, you are triggering their sense of needing to repay the obligation to you.
What are the advantages of working with international clients?
When you work with global clients, you're able to learn new skills faster and improve your current skill set. Because international clients might be very different from local clients, a business might have to tap into a market that's not fully developed in their home country.
What are the different types of international services?
In international markets, the term is used for companies that offer a variety of services such as: business management, technology, consulting, education and training, software and web services, engineering, marketing research, advertising and design, etc.
What makes clients happy?
Every good entrepreneur knows that keeping customers happy is more important than constantly gaining new ones. Reward loyalty with discounts, free products, extra services or other bonuses that show you appreciate them and that will keep them singing your praises.
What is the most important for our customers?
Empathy is the secret to stellar customer service. It is the best way to show your customers that you understand why they're calling, care about their problems, and take their concerns very seriously. Building empathy across support teams allows for memorable customer experiences.
